Refund Policy
Refund Policy
We want you to be completely satisfied with your subscription to PixelKeep. Here's our refund policy:
Monthly Subscriptions
For monthly subscriptions, we offer a full refund within the first 14 days of your initial purchase if you're not satisfied with our service.
Annual Subscriptions
For annual subscriptions, we offer a 30-day money-back guarantee from the date of purchase.
Refund Process
- •Refund requests must be submitted within the eligible timeframe
- •Contact our support team through the contact page to initiate a refund
- •Refunds will be processed using the original payment method
- •Processing time may take 5-10 business days depending on your payment provider
Non-Refundable Cases
- •Requests made after the eligible refund period
- •Cases of account abuse or terms of service violations
- •Enterprise plans (these are handled on a case-by-case basis)
For any questions about our refund policy, please contact our support team at support@pixelkeep.ai.