Refund Policy

Refund Policy

We want you to be completely satisfied with your subscription to PixelKeep. Here's our refund policy:

Monthly Subscriptions

For monthly subscriptions, we offer a full refund within the first 14 days of your initial purchase if you're not satisfied with our service.

Annual Subscriptions

For annual subscriptions, we offer a 30-day money-back guarantee from the date of purchase.

Refund Process

  • Refund requests must be submitted within the eligible timeframe
  • Contact our support team through the contact page to initiate a refund
  • Refunds will be processed using the original payment method
  • Processing time may take 5-10 business days depending on your payment provider

Non-Refundable Cases

  • Requests made after the eligible refund period
  • Cases of account abuse or terms of service violations
  • Enterprise plans (these are handled on a case-by-case basis)

For any questions about our refund policy, please contact our support team at support@pixelkeep.ai.